Speech Patterns Affect Sales Eastern accents, like those spoken by New Yorkers, are normally a very fast rate of speech. Southern drawl, like those spoken by people from the South, is a much slower rate of speech. And, when you speak with the Midwesterner, the speech pattern is totally different. […]
Day: May 17, 2024
The Four Stages of ‘Change Curve’ Small Business Owners Should Know
The ‘Change Curve’ is a helpful tool for small businesses to understand the stages of personal transition each employee undergoes. Kubler Ross developed this model to explain the grieving process (Shock and Denial, Anger and Fear, Acceptance and Commitment). This model helps small business owners predict how employees will react […]